Frequently Asked Questions

Registration is simple and free. Click 'Register' button, fill in your details, and verify your email address.

Yes, we ensure secure communication between users and verify all participants. However, financial transactions are conducted at your own discretion.

You can post offers for all major grain types: wheat, corn, barley, sunflower seeds, soybeans, and other agricultural products. The list of available categories is constantly expanding.

Basic platform usage is free. We do not process payments or charge commissions on deals - you handle all of this independently.

Our map search shows all available offers in your area. You can filter by grain type, quantity, and distance.

Yes, our platform is responsive and works on any device - computers, tablets, and smartphones.

If you have any questions or issues, you can contact our support team via email: support@graintrade.info

Yes, you can manage your listings in your profile. Only delete offers as needed, but not edit them. Because of the integration with Telegram channel.

Offers remain active for 30 days. You can delete them at any time.

GrainTrade is a comprehensive platform for grain and agricultural product listings in Ukraine. We provide advanced map services, location-based search, and notification systems to help traders and farmers connect. We don't handle transactions directly - we provide the tools to find and connect with potential partners.

Users post their grain and agricultural product listings on our platform. Our advanced mapping and search features help you find products or buyers near you. You communicate directly with other users through our messaging system, and all business transactions happen between users - we simply provide the platform and tools.

Yes, GrainTrade is fully responsive and works great on all mobile devices and tablets. We also have mobile apps in development.

We offer four subscription plans:

• Free Plan (30 days): Add up to 50 new items, 10 map views, 10 geo-searches, 10 navigation uses
• Basic Plan ($10/30 days or 450 UAH): Add up to 250 new items, 100 map views, 100 geo-searches, 100 navigation uses, email notifications
• Premium Plan ($30/30 days or 1350 UAH): Add up to 1000 new items, 400 map views, 400 geo-searches, 400 navigation uses, email notifications

Our map services include high-quality, fast-loading maps for visualizing grain listings by location, advanced geo-search capabilities to find products within specific distances, and navigation features to help you reach sellers or buyers efficiently. These services require significant infrastructure investment, which is covered by subscription fees.

Email notifications keep you informed about new messages in chat and new items posted in categories you're interested in. You can customize your notification preferences to receive updates only for specific grain categories and regions that matter to your business.

Yes! We plan to add cryptocurrency payment options for Premium plans and potentially new enhanced plans with more extensive functionality as soon as possible. This will provide more payment flexibility for our users.

No, we do not handle any grain transactions or deal with grain trading directly. GrainTrade is a platform service that provides tools for connecting grain traders and farmers. All business deals, negotiations, and transactions happen directly between users. We charge only for our platform services like map usage, search functionality, and notifications.

Currently, we accept bank transfers and LiqPay (PrivatBank) for subscription payments. We're working on adding cryptocurrency payment options for Premium and enhanced plans. All payments are for platform services only - never for grain transactions.

Currently, we do not use a formal verification process for traders. We will provide user rating systems and verification badges in the future. You can see transaction history and read reviews from other users. However, since we don't handle transactions ourselves, we recommend doing your own due diligence and using standard business practices when dealing with other traders.

Currently, GrainTrade focuses on the Ukrainian market. However, the site supports bilingualism. Most countries of grain buyers and sellers and ports have been included in the filtering. International trading features are planned for future releases, but all business transactions will continue to be handled directly between users.

When you reach your plan's limits for map views, geo-searches, or navigation uses, you'll need to wait for your next billing cycle - then the Free plan will be automatically enabled - or upgrade to a higher plan. The item posting limit restricts how many active listings you can have on the platform. It's important to monitor your usage to avoid interruptions in access to features. We recommend regularly checking your limits in profile settings to avoid surprises. We do not have automatic subscription renewals, so you'll need to manually renew or change your plan in profile settings.

Yes, we are considering integration with popular messengers like Telegram and Viber. This will allow receiving notifications and conducting negotiations through familiar platforms. We will notify users when this feature becomes available. In the first release, automatic posting of all new listings in the Telegram channel is supported. Also, automatic deletion of all closed listings.

Currently, we do not offer public API access. However, we are considering it for future development to allow advanced users and businesses to integrate with our platform. Stay tuned for updates!

At this time, we do not offer built-in analytics or reporting features. However, we are exploring options to provide users with insights into their listings, market trends, and user engagement in future updates.

Make sure your photos are under 5MB and in JPG or PNG format. Clear your browser cache or try a different browser. Contact support if issues persist.

Go to your profile page and click "Edit Profile." You can update your contact information, notification preferences, and account details there.

In your profile settings, you can customize which categories you want to receive notifications for, select specific regions of interest, and choose whether to receive notifications for new messages and new items. This helps you stay informed about relevant opportunities without spam.

Our fast and convenient map services require significant infrastructure and third-party API costs. The subscription fees help us maintain high-quality, reliable mapping, geo-search, and navigation features that provide real value to grain traders and farmers.